Contact information
Contact Information
Welcome to novqani, your dedicated provider of natural Miswak Siwak wooden toothbrushes with handles. We take pride in offering handmade, eco-friendly oral care products designed to support sustainable living and responsible choices. We understand that clear and reliable communication is essential for your shopping experience, and we are committed to providing you with timely and efficient assistance.
How to Reach Us
If you have any questions about our products, your orders, payment methods, or any other inquiries related to novqani, please do not hesitate to get in touch with us using the contact details below. Our team is readily available to respond to your concerns and provide the support you need.
You can reach our customer service team via email at:
We aim to respond to all email inquiries as promptly as possible, generally within 1-2 business days.
Phone
For more immediate assistance, please call us at:
Our phone lines are open during regular business hours, and a member of our customer care team will be happy to help you with any questions concerning your purchase or our products.
Postal Address
If you prefer to contact us via traditional mail, you can reach our office at:
57 Hanover StreetLiverpool, L1 3DY
United Kingdom
Please note that while you are welcome to send correspondence to this address, product returns or exchanges should be coordinated with us beforehand to ensure smooth processing. Further details are available in our store policies.
About Our Payment Methods
At novqani, we strive to maintain a secure and user-friendly payment process. We currently accept payments exclusively through PayPal. PayPal is a widely trusted payment platform that helps protect your financial information and enables transactions with ease and confidence. For questions related to payments, billing, or refunds, please contact us directly via the methods provided above.
Customer Support and Communication
Our commitment to outstanding customer service means you will always have access to clear and accurate information. Whether you have questions regarding product features, order status, shipping, or payment processing, our team is dedicated to assisting you with professional and courteous support.
We recommend including your order number or relevant details in your inquiries to help us address your requests efficiently. Additionally, keep an eye on your email for order confirmations, shipping notifications, and other important updates related to your purchase.
Privacy and Data Protection
At novqani, we respect your privacy and handle your personal information in accordance with applicable data protection laws. Your contact details and purchase information are used solely to fulfill your orders and communicate with you about your shopping experience. We do not share your information with unauthorized third parties.
Thank You for Choosing novqani
We value your trust in selecting novqani for your eco-friendly oral care needs. Our natural Miswak Siwak wooden toothbrushes are handmade with attention to quality and sustainability, and we are here to support you throughout your shopping journey. Please do not hesitate to contact us for assistance or clarification at any time.