Terms of service
Terms of Service
Welcome to novqani. These Terms of Service govern your use of our website and the purchase of our products. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully before placing any order.
1. General Information
novqani offers natural Miswak Siwak wooden toothbrushes with handles, handmade and eco-friendly oral care products. Our commitment is to provide high-quality sustainable products designed to support your eco-conscious lifestyle.
2. Ordering and Payment
All orders are subject to product availability. After placing an order, you will receive an order confirmation via email. Payment must be made in full through PayPal at the time of purchase. We do not accept any other payment methods. You are responsible for providing accurate and complete payment information. Failure to provide accurate information may result in order cancellation.
3. Pricing and Taxes
All prices listed on our website are in GBP and include applicable taxes unless otherwise stated. novqani reserves the right to change product prices at any time without prior notice. Prices charged are those in effect at the time of purchase.
4. Shipping and Delivery
We ship orders to the United Kingdom and may offer international shipping at our discretion. Delivery times vary depending on destination and are provided as estimates only. novqani is not responsible for delays caused by carriers, customs clearance, or unforeseen circumstances beyond our control.
5. Returns and Refunds
Please review your order upon receipt. If there is a mistake or a defect, contact us immediately at novqani@wshu.net. We may accept returns or exchanges at our sole discretion and in accordance with applicable consumer protection laws. Products must be returned in their original condition and packaging. Shipping costs for returns are the responsibility of the customer unless the return is due to our error.
6. Use of Products
Our products are designed for oral care purposes. The user is solely responsible for the appropriate use of the products purchased. novqani makes no medical or dental claims regarding the use or effectiveness of its products. We encourage customers to consult a dental professional with any oral health concerns.
7. Intellectual Property
All content on the novqani website, including text, images, logos, and designs, is the intellectual property of novqani or its licensors. You may not reproduce, distribute, or create derivative works without prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law, novqani shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of or inability to use our products or website. Our liability is limited to the amount paid by you for the product purchased.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.
10. Changes to Terms
novqani reserves the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting on this page. Your continued use of the website after any changes constitutes acceptance of the revised terms.
11. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at:
novqani57 Hanover Street
Liverpool, L1 3DY
United Kingdom
Phone: 0151 222 8335
Email: novqani@wshu.net
Thank you for choosing novqani for your eco-friendly oral care needs.